Generation-Y Employees and Their Perceptions of Work-Life Balance

  • Bahrain Mos
  • Nur Fatihah abdullah Bandar
  • Surena Sabil
  • Farida Abdul Halim
  • Agatha Lamentan Muda
  • Hana Hamidi
  • Dyg Kartini Abg Ibrahim
  • Wan Sofiah Meor Osman


The objective of this study is to identify the perceptions of Generation Y employees regarding work-life balance practices. As increasing numbers of Generation Y enter the workforce, questions regarding how they perceive work, family and self-related issues, challenges and coping strategies in balancing personal and professional commitments became issues of interests for employers. This study uses interviews to collect data from six informants in Generation Y and the data were analyzed through content analysis. The results indicate that Generation Y employees do indeed have issues and challenges with balancing work and family. However, unlike the older generation of employees, Generation Y employees perceive managing work-life balance only through segmentation or separation strategies. This particular finding indicates that if organizations want to attract and retain these employees they should adapt a strategy specifically designed to target this employee group.

 Keywords: Gen Y; work-life balance; issues and challenges; coping strategies; segmentation


Adams, Ahmad, R., Usop, H., Ismail, A., Bujang, S., & Mansor, N. N. (2014). Conducting research in social sciences and management studies (Vol. II). Kuching, Sarawak: RS Publishing House.

De Vaus, D. A., & de Vaus, D. (2001). Research design in social research. Sage.

Edwards, J. R., & Rothbard, N. P. (2000). Mechanism Linking Work and Family: Clarifying the Relationship between Work and Family Constructs. Academy of Management Review, 25(1), 178-199.

Greenhaus, J. H., Collins, K. M., & Shaw, J. D. (2003). The relations between work family balance and quality of life. Journal of Vocational Behavior (63), 510-531.

Hashmi, A., Pharm, D., Malik, M., & Hussain, A. (2016). Work-life balance and its impact on job satisfaction among pharmacist: A Literature Review. International Journal of Research in Applied, 4(1), 29-36.

Hesse-Biber S. N., & Leavy, P. (2011). The practice of qualitative research (2nd ed.). Thousand Oaks, CA: Sage.

Hsieh, Y.-C., & Eggers, P. D. (2010). Coping strategies used by lodging managers to balance work and personal lives. International Journal of Hospitality and Tourism Administration, 11(1), 39-58.

Iorgulescu, M.-C. (2016). Generation Z and its perception of work. Cross-Cultural Management Journal, 9(1), 47-54.

Januszkiewicz, K. (2014). Work-life balance in the perception of Generation Y. Mediterranean Journal of Social Sciences, 5(27), 264-268.

Kinnear, T. C., & Taylor, J. R. (1996). Marketing Research: An applied research. USA: McGraw-Hill.

Lazarus, R.S. (1998). The Life and Work of an Eminent Psychologist: Autobiography of Richard S. Lazarus. New York: Springer.

Lee, V. (2016, May 10). Work-life balance most key to job satisfaction, Microsoft Asia New World of Work survey shows Retrieved from Microsoft:

Murthy, M. N., & Shastri, S. (2015). A qualitative son work life balance of employees working in private sector. International Journal of Recent Scientific Research, 6(7), 5160-5167.

Omar, M. K., Mohd, I. H., & Ariffin, M. S. (2015). Workload, role conflict and work-life balance among employees of an enforcement agency in Malaysia. International Journal of Business, Economics, and Law, 8(2), 52-57.

Ozkan, M., & Solmaz, B. (2015). The changing face of the employees - Generation Z and their perceptions of work. Procedia Economics and Finance 26, 476-483.

Polit, D. F., & Beck, C. T. (2008). Nursing Research: Generating and assessing for nursing practice (8th ed.). Philadelphia: Wolters Kluwer Health/Lippincott Williams & Wilkins.

Razak, M. I., Yusof, N. M., Azidin, R. A., Latif, M. M., & Ismail, I. (2014, November). The impact of work stress towards work-life balance in Malaysia. International Journal of Economics, Commerce, and Management, 2(11), 1-16.

Samuel, R., & Ramayah, T. (2016). Employability, mobility and work-l balance: How do they. Pertanika Journal of Social Sciences and Humanities, 24(1), 359 - 374.

Sekaran, U., & Bougie, R. (2009). Research methods for business: A skill building approach (5th ed.). Chichester, West Sussex, UK: John Wiley & Sons Ltd.

Temple, B., & Young, A. (2004). Qualitative research and translation dilemmas. Qualitative Research, 4(2), 161–178.

Tovey, A. (2016). Work-life balance tops the list of young workers' worries. (I. Editor, Editor) Retrieved November 11, 2016, from The Telegraph:

Vijaindren, A. (2016, January 31). Seeking work life balance Retrieved from New Straits Times: http://www.nst.

Savickas, M. L. (1997). Adaptability: An integrative construct for lifespan, life-space theory. Career Development Quarterly, 45, 247–259.

How to Cite
Mos, B., Bandar, N. F. abdullah, Sabil, S., Halim, F. A., Muda, A. L., Hamidi, H., Abg Ibrahim, D. K., & Meor Osman, W. S. (2018). Generation-Y Employees and Their Perceptions of Work-Life Balance. Journal of Cognitive Sciences and Human Development, 4(2), 28-41.