EXPLORING THE CHALLENGES OF IMPLEMENTING DIGITAL TWIN IN FACILITIES MANAGEMENT IN MALAYSIA
DOI:
https://doi.org/10.33736/jcest.9008.2026Keywords:
Digital Twin, Facilities Management, Challenges, Implementation, MalaysiaAbstract
Digital twin technology in facilities management (FM) provides substantial advantages, including predictive maintenance, real-time asset monitoring, and improved decision-making. Nevertheless, the implementation of digital twins in Malaysia's facilities management sector remains constrained, mainly due to various implementation challenges. This study aims to explore these problems using a quantitative analysis derived from a survey of FM managers in Klang Valley, Malaysia. A total of 49 questionnaires received were analysed using descriptive analysis in SPSS version 23. The results identified key challenges, including the digital twin’s technology limitation, high hardware and software costs, and financial limitations. Addressing these issues is critical for successfully adopting digital twin technology, which can ultimately enhance FM practices in Malaysia.
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