A BIBLIOMETRIC ANALYSIS ON TURNOVER INTENTION

Authors

  • Brenda Ranee Francis University Malaysia Sarawak
  • Rusli bin Ahmad University Malaysia Sarawak
  • Siti Mariam binti Abdullah University Malaysia Sarawak

DOI:

https://doi.org/10.33736/ijbs.5950.2023

Keywords:

Turnover intention, bibliometric analysis, VOSviewer, Harzing’s Publish or Perish, Scopus database

Abstract

The study aimed to examine past study publication trends for turnover intention over 39 (thirty-nine) years (1982 to 2021). Bibliometric analysis was conducted through the searching method on the Scopus database. The search string for the Scopus database was conducted systematically. A total of 2215 documents were identified and screened for the scope of this study. Data screening was performed, and no duplicates were found in the document list. Therefore, 445 documents were removed. A total of 1770 published articles were analysed using Microsoft Excel, VOSviewer, and Harzing’s Publish or Perish. The analysis revealed that the study of turnover intentions displays an increasing trend annually. The majority of articles are published in English, whereas the United States of America (USA) generated the highest number of publications. Osman M. Karatepe is the author with the highest number of publications and article citations in this analysis. The Journal of Vocational Behavior has the highest citation impact. In addition, a well-known publication entitled "Job Satisfaction, Organizational Commitment, Turnover Intention, and Turnover: Path Analyses Based on Meta-Analytic Findings" authored by Tett and Meyer (1993) has the highest citation with 65.21 per year. Concepts related to turnover intention such as job satisfaction, nurses, organizational commitment, turnover and burnout were the most frequently studied. In addition, this study also contributed to historical development, scientific development and identified research gaps to be filled in the future.

References

Agus, A., & Selvaraj, R. (2020). The mediating role of employee commitment in the relationship between quality of work life and the intention to stay. Employee Relations, 42(6), 1231-1248. https://doi.org/10.1108/ER-07-2019-0292

https://doi.org/10.1108/ER-07-2019-0292

Ahmad, R., Islam, T., & Saleem, S. (2019). How commitment and satisfaction explain leave intention in police force? Policing, 42(2), 195-208. https://doi.org/10.1108/PIJPSM-12-2017-0154

https://doi.org/10.1108/PIJPSM-12-2017-0154

Ahmi, A., & Mohamad, R. (2019). Bibliometric analysis of global scientific literature on web accessibility. International Journal of Recent Technology and Engineering, 7(6), 250-258.

Ahmi, A. (2021). Biliometric Analysis for Beginners: A starter guide to begin with a bibliometric study using Scopus dataset and tools such as Microsoft Excel, Harzing's Publish or Perish and VOSviewer software (Pre-print Edition).

Ajzen, I. (1991). The Theory of Planned Behavior. Health Communication, 50, 179-211. https://doi.org/10.1080/10410236.2018.1493416

https://doi.org/10.1080/10410236.2018.1493416

Ajzen, I. (2020). The theory of planned behavior: Frequently asked questions. Human Behavior and Emerging Technologies, 2(4), 314-324. https://doi.org/10.1002/hbe2.195

https://doi.org/10.1002/hbe2.195

Arnold, Hugh, J., & Feldman, Daniel, C. (1982). A multivariate analysis of the determinants of job turnover. Journal of Applied Psychology, 67 (3)(3), 350-360.

https://doi.org/10.1037/0021-9010.67.3.350

Batt, R., & Colvin, A. J. . (2011). An Employment Systems Approach To Turnover: Human Resources Practices, Quits,Dismissals, And Performance. 54(4), 695-717.

https://doi.org/10.5465/amj.2011.64869448

Boroş, S., & Curşeu, P. L. (2013). Is it here where I belong? An integrative model of turnover intentions. Journal of Applied Social Psychology, 43(8), 1553-1562. https://doi.org/10.1111/jasp.12104

https://doi.org/10.1111/jasp.12104

Burnham, J. F. (2006). Scopus database: A review. Biomedical Digital Libraries, 3, 1-8. https://doi.org/10.1186/1742-5581-3-1

https://doi.org/10.1186/1742-5581-3-1

Durrah, O., & Chaudhary, M. (2020). Negative behaviors among employees: the impact on the intention to leave work. World Journal of Entrepreneurship, Management and Sustainable Development, 17(1), 106-124. https://doi.org/10.1108/WJEMSD-05-2020-0044

https://doi.org/10.1108/WJEMSD-05-2020-0044

Firth, L., Mellor, D. J., Moore, K. A., & Loquet, C. (2004). How can managers reduce employee intention to quit? Journal of Managerial Psychology, 19(2), 170-187. https://doi.org/10.1108/02683940410526127

https://doi.org/10.1108/02683940410526127

Griffeth, R. W., Hom, P. W., & Gaertner, S. (2000). A meta-analysis of antecedents and correlates of employee turnover: Update, moderator tests, and research implications for the next millennium. Journal of Management, 26(3), 463-488. https://doi.org/10.1177/014920630002600305

https://doi.org/10.1177/014920630002600305

Gupta, A., & Singh, P. (2020). Job crafting, workplace civility and work outcomes: the mediating role of work engagement. Global Knowledge, Memory and Communication, ahead-of-p(ahead-of-print). https://doi.org/10.1108/gkmc-09-2020-0140

https://doi.org/10.1108/GKMC-09-2020-0140

Han, J. W. (2020). A review of antecedents of employee turnover in the hospitality industry on individual, team and organizational levels. International Hospitality Review,36(1),156-173. https://doi.org/10.1108/ihr-09-2020-0050

https://doi.org/10.1108/IHR-09-2020-0050

Jabeen, F., Al Hashmi, M., & Mishra, V. (2020). Should I stay or should I go? The antecedents of turnover intention among police personnel. Safer Communities, 19(1), 1-14. https://doi.org/10.1108/SC-05-2019-0013

https://doi.org/10.1108/SC-05-2019-0013

King, B., & Tang, C. M. F. (2018). Employee preferences for industry retention strategies: The case of Macau's "Golden Nest Eggs." International Journal of Hospitality and Tourism Administration, 21(2), 115-140. https://doi.org/10.1080/15256480.2018.1429343

https://doi.org/10.1080/15256480.2018.1429343

Lim, P., & Parker, A. (2020). Employee Turnover. Mentoring Millennials in an Asia Context, Emerald Publishing Limited, Bingley, 35-43. https://doi.org/10.1108/978-1-78973-483-620201006

https://doi.org/10.1108/978-1-78973-483-620201006

Lyu, L., Li, G., Li, J., & Li, M. (2016). Nurse turnover research in China: A bibliometric analysis from 2000 to 2015. International Journal of Nursing Sciences, 3(2), 208-212. https://doi.org/10.1016/j.ijnss.2016.04.008

https://doi.org/10.1016/j.ijnss.2016.04.008

Medina-Craven, M. N., & Ostermeier, K. (2020). Investigating justice and bullying among healthcare workers. Employee Relations, 43(1), 31-44. https://doi.org/10.1108/ER-04-2019-0195

https://doi.org/10.1108/ER-04-2019-0195

Mobley, W H, Griffeth, R. W., Hand, H. H., & Meglino, B. M. (1979). Review and Conceptual Analysis of the Employee Turnover Process. 86(3), 493-522.

https://doi.org/10.1037/0033-2909.86.3.493

Mobley, William H. (1977). Intermediate linkages in the relationship between job satisfaction and employee turnover. Journal of Applied Psychology, 62(2), 237-240. https://doi.org/10.1037/0021-9010.62.2.237

https://doi.org/10.1037/0021-9010.62.2.237

Moher, D., Liberati, A., Tetzlaff, J., Altman, D. G., & The PRISMA Group (2009). Preferred reporting items for systematic reviews and meta-analyses: The PRISMA statement. PLoS Medicine, 6(7). https://doi.org/10.1371/journal.pmed.1000097

https://doi.org/10.1371/journal.pmed.1000097

Page, M. J., McKenzie, J. E., Bossuyt, P. M., Boutron, I., Hoffmann, T. C., Mulrow, C. D., Shamseer, L., Tetzlaff, J. M., Akl, E. A., Brennan, S. E., Chou, R., Glanville, J., Grimshaw, J. M., Hróbjartsson, A., Lalu, M. M., Li, T., Loder, E. W., Mayo-Wilson, E., McDonald, S., … Moher, D. (2021). The PRISMA 2020 statement: An updated guideline for reporting systematic reviews. The BMJ, 372 (71), 1-9. https://doi.org/10.1136/bmj.n71

https://doi.org/10.1136/bmj.n71

Podsakoff, N. P., Lepine, J. A., & Lepine, M. A. (2007). Differential challenge stressor-hindrance stressor relationships with job attitudes, turnover intentions, turnover, and withdrawal behavior: A meta-analysis. Journal of Applied Psychology, 92(2), 438-454. https://doi.org/10.1037/0021-9010.92.2.438

https://doi.org/10.1037/0021-9010.92.2.438

Porter, L. W., & Steers, R. M. (1973). Organizational, work, and personal factors in employee turnover and absenteeism. Psychological Bulletin, 80(2), 151-176. https://doi.org/10.1037/h0034829

https://doi.org/10.1037/h0034829

Pritchard, A. (1969). Statistical bibliography or bibliometrics. Journal of Documentation, 25(4), 348-349.Rai, S., Megyeri, E., & Kazar, K.(2020). The impact of equity sensitivity on mental health, innovation orientation, and turnover intention in the Hungarian and Indian contexts. International Journal of Organizational Analysis, 29(4), 1044-1062. https://doi.org/10.1108/IJOA-07-2020-2334

https://doi.org/10.1108/IJOA-07-2020-2334

Ramdeo, S., & Singh, R. (2019). Abusive supervision, co-worker abuse and work outcomes: procedural justice as a mediator. Evidence-Based HRM, 7(3), 325-341. https://doi.org/10.1108/EBHRM-09-2018-0060

https://doi.org/10.1108/EBHRM-09-2018-0060

Reina, C. S., Rogers, K. M., Peterson, S. J., Byron, K., & Hom, P. W. (2018). Quitting the Boss? The Role of Manager Influence Tactics and Employee Emotional Engagement in Voluntary Turnover. Journal of Leadership and Organizational Studies, 25(1), 5-18. https://doi.org/10.1177/1548051817709007

https://doi.org/10.1177/1548051817709007

Reknes, I., Glambek, M., & Einarsen, S. V. (2020). Injustice perceptions, workplace bullying and intention to leave. Employee Relations, 43(1), 1-13. https://doi.org/10.1108/ER-10-2019-0406

https://doi.org/10.1108/ER-10-2019-0406

Reyhanoglu, M., & Akin, O. (2020). Impact of toxic leadership on the intention to leave: a research on permanent and contracted hospital employees. Journal of Economic and Administrative Sciences, 38(1), 156-177. https://doi.org/10.1108/jeas-05-2020-0076

https://doi.org/10.1108/JEAS-05-2020-0076

Sagie, A., Birati, A., & Tziner, A. (2002). Assessing the Costs of Behavioral and Psychological Withdrawal: A New Model and an Empirical Illustration. Applied Psychology, 51(1), 67-89. https://doi.org/10.1111/1464-0597.00079

https://doi.org/10.1111/1464-0597.00079

Saira, S., Mansoor, S., Ishaque, S., Ehtisham, S., & Ali, M. (2020). Training effectiveness and employee outcomes: a study of an Australian manufacturing organization. European Journal of Training and Development, 45(4/5), 301-319. https://doi.org/10.1108/EJTD-03-2020-0052

https://doi.org/10.1108/EJTD-03-2020-0052

Shore, L. M., & Martin, H. J. (1989). Job Satisfaction and Organizational Commitment in Relation to Work Performance and Turnover Intentions. Human Relations, 42(7), 625-638. https://doi.org/10.1177/001872678904200705

https://doi.org/10.1177/001872678904200705

Shore, L. M., Newton, L. A., & Thornton, G. C. (1990). Job and organizational attitudes in relation to employee behavioral intentions. Journal of Organizational Behavior, 11(1), 57-67. https://doi.org/10.1002/job.4030110108

https://doi.org/10.1002/job.4030110108

Taheri, F. (2020). Family-supportive organizational environment and turnover intention. International Journal of Productivity and Performance Management, 70(8), 2113-2130. https://doi.org/10.1108/IJPPM-10-2019-0467

https://doi.org/10.1108/IJPPM-10-2019-0467

Tett, R. P., & Meyer, J. P. (1993). Job Satisfaction, Organizational Commitment, Turnover Intention, and Turnover: Path Analyses Based on Meta-analytical Findings. Personnel Psychology, 46, 259-293.

https://doi.org/10.1111/j.1744-6570.1993.tb00874.x

Van Eck, N. J., & Waltman, L. (2020). Manual for VOSviewer version 1.6.15. In Universiti Leiden: Vol. 4956 LNCS (Issue April). CWTS, Meaningful metrics. https://doi.org/10.1007/978-3-540-78646-7_21

https://doi.org/10.1007/978-3-540-78646-7_21

Watrous, K. M., Huffman, A. H., & Pritchard, R. D. (2006). When coworkers and managers quit: The effects of turnover and shared values on performance. Journal of Business and Psychology, 21(1), 103-126. https://doi.org/10.1007/s10869-005-9021-2

https://doi.org/10.1007/s10869-005-9021-2

Wee, L. L., & Mohd Rasdi, R. (2019). "Opt-out" or pushed out?: Factors influencing married women professionals' decision in leaving the workforce. European Journal of Training and Development, 43(9), 785-800. https://doi.org/10.1108/EJTD-04-2019-0063

https://doi.org/10.1108/EJTD-04-2019-0063

Yasin, R., Namoco, S. O., Jauhar, J., Abdul Rahim, N. F., & Zia, N. U. (2020). Responsible leadership an obstacle for turnover intention. Social Responsibility Journal, 17(8), 1175-1192. https://doi.org/10.1108/SRJ-03-2020-0092

https://doi.org/10.1108/SRJ-03-2020-0092

Zakaria, R., Ahmi, A., Ahmad, A. H., & Othman, Z. (2021). Worldwide melatonin research: a bibliometric analysis of the published literature between 2015 and 2019. Chronobiology International, 38(1), 27-37. https://doi.org/10.1080/07420528.2020.1838534

https://doi.org/10.1080/07420528.2020.1838534

Zopiatis, A., Constanti, P., & Theocharous, A. L. (2014). Job involvement, commitment, satisfaction and turnover: Evidence from hotel employees in Cyprus. Tourism Management, 41, 129-140. https://doi.org/10.1016/j.tourman.2013.09.013

https://doi.org/10.1016/j.tourman.2013.09.013

Downloads

Published

2023-08-14

How to Cite

Brenda Ranee Francis, Rusli bin Ahmad, & Siti Mariam binti Abdullah. (2023). A BIBLIOMETRIC ANALYSIS ON TURNOVER INTENTION. International Journal of Business and Society, 24(2), 651–676. https://doi.org/10.33736/ijbs.5950.2023