Cloud Computing Adoption in Small and Medium Enterprises (SMEs): A Systematic Literature Review and Directions for Future Research

  • Olakunle Jayeola School of Business and Economics, Universiti Putra Malaysia, Malaysia; Faculty of Administration and Management Sciences, Adekunle Ajasin University, Nigeria
  • Shafie Sidek School of Business and Economics, Universiti Putra Malaysia, Malaysia
  • Azmawani Abd Rahman School of Business and Economics, Universiti Putra Malaysia, Malaysia
  • Anuar Shah Bali Mahomed School of Business and Economics, Universiti Putra Malaysia, Malaysia
  • Jimin Hu School of Business and Economics, Universiti Putra Malaysia, Malaysia; Faculty of Foreign Languages, Ghanzhou Teachers College, China
Keywords: Cloud Computing, Systematic Literature Review, Adoption, SMEs

Abstract

This paper presents a systematic literature review of the current state of cloud computing adoption (CC) in small and medium enterprises (SMEs) with the main objective of providing insights into data analysis techniques, CC services being investigated, and further assessing studies and their associated theories/frameworks, publication trends and outlets, geographical distribution and the most important adoption factors over 10 years (2011-2020). Six databases were consulted for a total of 76 articles. The findings indicate that Partial Least Squares Structural Equation Modeling (PLS-SEM) and interpretative analysis were the most frequently used quantitative and qualitative data analysis techniques. Generic CC services were investigated more than specific CC business applications. The number of publications has fluctuated over the last decade, and the vast majority did not incorporate any underlying theory. The Journal of Small Business and Enterprise Development and IEEE conferences proceedings were major publication outlets. Asia recorded the highest number of studies, whereas cost savings is the most important adoption factor. This study contributes to CC research by providing deeper insights into data analysis techniques used, CC services investigated, and other crucial research issues of CC adoption in SMEs to guide future research directions and SMEs' cloud computing implementation.

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Published
2022-03-31
How to Cite
Olakunle Jayeola, Shafie Sidek, Azmawani Abd Rahman, Anuar Shah Bali Mahomed, & Jimin Hu. (2022). Cloud Computing Adoption in Small and Medium Enterprises (SMEs): A Systematic Literature Review and Directions for Future Research. International Journal of Business and Society, 23(1), 226-243. https://doi.org/10.33736/ijbs.4610.2022