Comparative Study of Business Excellence Frameworks and Awards in Southeast Asian Countries

Authors

  • Budi Sulistyo Faculty of Industrial Engineering, Telkom University
  • Husni Amani Faculty of Industrial Engineering, Telkom University
  • Sri Widaningrum Faculty of Industrial Engineering, Telkom University
  • Musli Mohammad Faculty of Mechanical and Manufacturing Engineering, Universiti Tun Hussein Onn Malaysia (UTHM)
  • Rasidi Ibrahim Faculty of Mechanical and Manufacturing Engineering, Universiti Tun Hussein Onn Malaysia (UTHM)

DOI:

https://doi.org/10.33736/ijbs.4288.2021

Keywords:

business excellence framework, quality award, Baldrige, Southeast Asian

Abstract

Many countries have initialized and adopted the business excellence framework to encourage high-quality achievements and be recognised internationally, including in Southeast Asian Nations (ASEAN). ASEAN as an economic and political organization of 11 countries located in Southeast Asia, established a business excellence framework to promote international organizational excellence and serve as national quality awards, which most of them adopted the Baldrige Excellence Framework (BEF). This study utilizes the accumulation and analysis of qualitative information using several sources and evidence from the business excellence frameworks and awards in ASEAN countries. This paper presents analytical comparisons of various aspects of the framework, such as their goals, award and recognition, categories, and score points (scores). It also discusses the similarities and differences among them.

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Published

2021-12-17

How to Cite

Budi Sulistyo, Husni Amani, Sri Widaningrum, Musli Mohammad, & Rasidi Ibrahim. (2021). Comparative Study of Business Excellence Frameworks and Awards in Southeast Asian Countries. International Journal of Business and Society, 22(3), 1123–1142. https://doi.org/10.33736/ijbs.4288.2021