Synergized Network Asset: A Driver for Indonesia’s Furniture Industries to Elevate Marketing Performance

  • Ahmad Ikhwan Setiawan Universitas Sebelas Maret
  • Augusty Tae Ferdinand Universitas Diponegoro
Keywords: Synergized Network Asset, Relational Capability, Market Dynamic Adaptability, Marketing Performance

Abstract

The main focus of this study is developing synergized network asset as a mediator variable for improving marketing performance. The research model was tested using AMOS SEM on 280 local market-oriented furniture makers. The output of the statistical analysis confirms that two buffer variables, namely relational capability and market dynamic adaptability, sustain synergized network asset and marketing performance. However, synergized network asset does not play a strong mediation role in increasing marketing performance. The slow-growing furniture industry is in greater need of responsive rather than synergistic cooperation. The concept of synergized network asset, which is characterized by the sustainability of collaboration quality, contributes to the development of business network theory as one of the main factors in marketing relationships.

References

Ambrose, E., Marshall, D., & Lynch, D. (2010). Buyer supplier perspectives on supply chain relationships. International Journal of Operations & Production Management, 30(12), 1269-1290. https://doi.org/10.1108/01443571011094262

An, X., Deng, H., Chao, L., & Bai, W. (2014). Knowledge management in supporting collaborative innovation community capacity building. Journal of Knowledge Management, 18(3), 574-590. https://doi.org/10.1108/JKM-10-2013-0413

Baker, W., & Sinkula, J. (1999). The synergistic effect of market orientation and learning orientation on organizational performance. Academy of Marketing Science, 27(4), 411-427. https://doi.org/10.1177/0092070399274002

Batonda, G., & Perry, C. (2003). Approaches to relationship development processes in inter-firm networks. European Journal of Marketing, 37(10), 1457-1484. https://doi.org/10.1108/03090560310487194

Brennan, D. R., Turnbull, P. W., & Wilson, D. I. (2003). Dyadic adaptation in business-to-business markets. European Journal of Marketing, 37(11/12), 1636-1655. https://doi.org/10.1108/03090560310495393

Brown, J. R., Weaven, S. K., Dant, R. P., & Crosno, J. L. (2016). Boosting the effectiveness of channel governance options The moderationing role of relational norms. European Journal of Marketing, 50(1-2), 29-57. https://doi.org/10.1108/EJM-04-2014-0231

Burt, R. S. (1992). Structural holes : the social structure of competition. MA : Harvard University Press. https://doi.org/10.4159/9780674029095

Canning, L., & Hanmer-Lloyd, S. (2001). Managing the environmental adaptation process in supplier-customer relationships. Business Strategy and the Environment, 10(4), 225-237. https://doi.org/10.1002/bse.291

Cheng, J.-H., Chen, M.-C., & Huang, C.-Mi. (2014). Assessing inter-organizational innovation performance through relational governance. Supply Chain Management: An International Journal, 19(2), 173-186. https://doi.org/10.1108/SCM-05-2013-0162

Claro, D. P., & Claro, P. B. de O. (2011). Networking and developing collaborative relationships: evidence of the auto-part industry of Brazil. Journal of Business & Industrial Marketing, 26(7), 514-523. https://doi.org/10.1108/08858621111162316

Connell, J., & Voola, R. (2007). Strategic alliances and knowledge sharing: synergies or silos? Journal of Knowledge Management, 11(3), 52-66. https://doi.org/10.1108/13673270710752108

Corsten, D., & Felde, J. (2005). Exploring the performance effects of key-supplier collaboration: An empirical investigation into Swiss buyer-supplier relationship. International Journal of Physical Distribution & Logistics Management, 35(6), 445-461. https://doi.org/10.1108/09600030510611666

Department of Trade and SMEs Industries. (2017). Development of Furniture Industry in Central Java Province. Government of Central Java Province: Indonesia.

Eiriz, V., & Wilson, D. (2004). Research in relationship marketing antecedents, traditions and integration. European Journal of Marketing, 40(3/4), 275-291. https://doi.org/10.1108/03090560610648057

Ensign, P. C. (1998). Interrelationships and horizontal strategy to achieve synergy and competitive advantage in the diversified firm. Management Decision, 36(10), 657-668. https://doi.org/10.1108/00251749810245318

Ferdinand, A. T., & Killa, M. F. (2018). The pareto sales network asset: A networked power perspective. Business: Theory and Practice, 19, 103-113. https://doi.org/10.3846/btp.2018.11

Fierro, J. C., Florin, J., Perez, L., & Whitelock, J. (2011). Inter-firm market orientation as antecedent of knowledge transfer, innovation and value creation in networks. Management Decision, 49(49), 444-467. https://doi.org/10.1108/00251741111120798

Fynes, B., & Voss, C. (2002). The moderating effect of buyer-supplier relationships on quality practices and performance. International Journal of Operations & Production Management, 22(6), 589-613. https://doi.org/10.1108/01443570210427640

Gronroos, C. (1994). From marketing mix to relationship marketing. Journal of Management Decision, 32(5), 4-20. https://doi.org/10.1108/00251749410054774

Hallen, L., Johanson, J., & Mohamed, N. S. (1991). Interfirm Adaptation in Business Relationships. Journal of Marketing, 55(2), 29-37. https://doi.org/10.1177/002224299105500204

Hartono, R. D. S. (2013). Study role of the solutive harmonize collaboration in channel distribution and it's impact to bussiness relationship performance (Unpublished Doctoral Dissertation) Diponegoro University Indonesia.

Izquierdo, C. C., & Cillian, J. G. (2004). The interaction of dependence and trust in long-term industrial relationships. European Journal of Marketing, 38(8), 974-994. https://doi.org/10.1108/03090560410539122

Jambulingam, T., Kathuria, R., & Nevin, J. R. (2011). Fairness-trust-loyalty relationship under varying conditions of supplier-buyer interdependence. Journal of Marketing Theory and Practice, 19(1), 39-56. https://doi.org/10.2753/MTP1069-6679190103

Jones, S. C., Knotts, T. L., & Udell, G. G. (2008). Market orientation for small manufacturing suppliers The importance of product-related factors. Journal of Business & Industrial Marketing, 23(7), 443-453. https://doi.org/10.1108/08858620810901202

Krackhardt, D. (1993). Network and organization : structure, form and action. Harvard Business School Press.

Kracklauer, A., Passenheim, O., & Seifert, D. (2001). Mutual customer approach: how industry and trade are executing collaborative customer relationship management. International Journal of Retail & Distribution Management, 29(12), 515-519. https://doi.org/10.1108/EUM0000000006288

Lado, A. A. L., Paulraj, A., & Chen, I. J. (2011). Customer focus, supply‐chain relational capabilities and performance : evidence from US manufacturing industries. The International Journal of Logistics Management, 22(2), 202-221. https://doi.org/10.1108/09574091111156550

Landeros, R., Reck, R., & Plank, R. E. (1995). Maintaining buyer-supplier partnerships. International Journal of Purchasing and Materials Management, 31(3), 2-12. https://doi.org/10.1111/j.1745-493X.1995.tb00203.x

Lin, C.-P., Tsai, Y. H., & Chiu, C.-K. (2009). Modeling customer loyalty from an integrative perspective of self-determination theory and expectation-confirmation theory. Journal of Business and Psychology, 24(3), 315-326. https://doi.org/10.1007/s10869-009-9110-8

Lin, K.-H., Huang, K.-F., & Peng, Y.-P. (2014). Impact of export market orientation on export performance: A relational perspective. Baltic Journal of Management, 9(4), 403-425. https://doi.org/10.1108/BJM-03-2012-0012

Ling-yee, L., & Ogunmokun, G. O. (2001). The influence of interfirm relational capabilities on export advantage and performance: an ampirical analysis. International Business Review, 10, 399-420. https://doi.org/10.1016/S0969-5931(01)00023-3

Liu, H., Ke, W., Wei, K. K., & Hua, Z. (2013). Effects of supply chain integration and market orientation on firm performance. International Journal of Operations & Production Management, 33(3), 322-346. https://doi.org/10.1108/01443571311300809

McDowell, W., & Harris, M. L. (2009). Relational orientation and performance in micro business and small and medium-sized enterprises: An examination of interorganization telationships". Journal of Business and Enterpreneurship, 21(2), 1-19.

Mention, A.-L. (2013). Intelectual capital and performance with the banking sector of Luxembourg and Belgium. Journal of Intelectual Capital, 14(2), 286-309. https://doi.org/10.1108/14691931311323896

Morgan, R. M., & Hunt, S. D. (1994). The commitment-trust theory of relationship marketing. Jurnal of Marketing, 58(3), 20-38. https://doi.org/10.1177/002224299405800302

Morgan, T., Anokhin, S., & Wincent, J. (2016). Entrepreneurial orientation, firm market power and opportunism in networks. Journal of Business & Industrial Marketing, 31(1), 99-111. https://doi.org/10.1108/JBIM-03-2014-0063

Nabhan, F. (2012). Developing the dynamic collaboration capability and its impact to business performance (Unpublished doctoral dissertation). Diponegoro University Indonesia.

Ngungi, I. K., Johnsen, R. E., & Erdelyi, P. (2010). Relational capabilities for value co-creation and innovation in SMEs. Journal of Small Business and Enterprise Development, 17(2), 260-278. https://doi.org/10.1108/14626001011041256

Nielson, C. C. (1998). An empirical examination of the role of "closeness" in industrial buyer-seller relationships. European Journal of Marketing, 32(5/6), 441-463. https://doi.org/10.1108/03090569810215812

Nupus, H., & Ichwanudin, W. (2020). Integrated paradigm of lean supply chain of SMEs by utilizing customer relationship management capabilities and family distribution networks. International Journal of Supply Chain Management, 9(2), 93-103.

Nurcholis, L. (2012). Developing concept of equilateral relationship to improve supply chain performance through quality of synergy, adaptation and low cost leadership. (Unpublished doctoral dissertation). Diponegoro University Indonesia.

Prior, D. D. (2012). The effects of buyer-supplier relationships on buyer competitiveness. Journal of Business & Industrial Marketing, 27(2), 100-114. https://doi.org/10.1108/08858621211196976

Roda, J.-M., Cadène, P., Guizol, P., Santoso, L., & Fauzan, A. U. (2007). Atlas of furniture industry in Jepara, Indonesia. French Agricultural Research Centre for International Development and Center for International Forestry Research.

Santra, I. K. (2018). Entrepreneurial orientation and marketing performance of budget hotel SMES in Bali island. International Journal of Entrepreneurship, 22(4), 1-11.

Setiawan, A. I., & Hanfan, A. (2017). Elaborating the role of network synergy capacity as a supplier's alternative terminal for achieving marketing performance. International Journal of Business and Society, 18(2), 245-262. https://doi.org/10.33736/ijbs.481.2017

Statistics of Indonesia. (2017). Demand for Local Commodities in Central Java Province. https://www.bps.go.id/

Siguaw, J. A., Simpton, P. M., & Baker, T. L. (1998). Effects of supplier market orientation on distributor market orientation and the channel relationship : the distributor perspective. Journal of Marketing, 62(3), 99-111. https://doi.org/10.1177/002224299806200307

Smirnova, M., Naudé, P., Henneberg, S. C., Mouzas, S., & Kouchtch, S. P. (2011). The impact of market orientation on the development of relational capabilities and performance outcomes: The case of Russian industrial firms. Industrial Marketing Management, 40(1), 44-53. https://doi.org/10.1016/j.indmarman.2010.09.009

Stevenson, G. (2001). Re-evaluating the marketing concept. European Business Review, 13(2), 95-100. https://doi.org/10.1108/09555340110385263

Teece, D. J., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic Management Journal, 18(7), 509-533. https://doi.org/10.1002/(SICI)1097-0266(199708)18:7<509::AID-SMJ882>3.0.CO;2-Z

Tsanos, C. S., Zografos, K. G., & Harrison, A. (2014). Developing a conceptual model for examining the supply chain relationships between behavioural antecedents of collaboration, integration and performance. The International Journal of Logistics Management, 25(3), 418-462. https://doi.org/10.1108/IJLM-02-2012-0005

Turner, G. B., LeMay, S. A., Hartley, M., & Wood, C. M. (2000). Interdependence and cooperation in industrial buyer-supplier relationships. Journal of Marketing Theory and Practice, 8(8), 16-24. https://doi.org/10.1080/10696679.2000.11501857

Welbourne, T. M., & Val, M. P. d. (2009). Relational capital strategic advantage for small and medium - size entreprise through negotiation and collaboration. Springer Sciece and Business Media B.V., 18, 483-497. https://doi.org/10.1007/s10726-008-9138-6

Westerlund, M., & Rajala, R. (2010). Learning and innovation in inter-organizational network collaboration. Journal of Business & Industrial Marketing, 25(6), 435-442. https://doi.org/10.1108/08858621011066026

Published
2021-08-12
How to Cite
Ahmad Ikhwan Setiawan, & Augusty Tae Ferdinand. (2021). Synergized Network Asset: A Driver for Indonesia’s Furniture Industries to Elevate Marketing Performance. International Journal of Business and Society, 22(2), 765-787. https://doi.org/10.33736/ijbs.3758.2021