Trust on Knowledge-Sharing Behaviour Among Academicians in Public Universities: A Review
Abstract
Universities are probably the places, where knowledge is freely and openly shared among the academicians. Although, the knowledge sharing is hardly presented within the university level these days in reality. Academic institutions, specifically the public universities are now experiencing the ever rising faculty demands for quality expertise and resource sharing. As a consequence, knowledge sharing has become a rising concern in academia. The study has aimed to assess the factors concerned with knowledge sharing among academicians in public universities. The study has reviewed the knowledge-sharing behaviour concept from the academic perspective in terms of written contribution, organizational communications, and communities of practice. Trust based on Social Exchange Theory has also been reviewed along with the association between trusts and knowledge-sharing behaviour. The study has highlighted trust as an essential factor, which makes an organization strive on valuable resources. Knowledge, on the other hand, is deemed as a power and considered as an undeniable aspect. Knowledge-sharing behaviour and humans are the two main constituents of knowledge. The study has presented the theoretical assessment of how the academicians are disposed positively towards the knowledge sharing within an organization. It is essential to assist practitioners to create and promote a knowledge-sharing environment especially within the context of public universities.
Keywords: Trust, knowledge, knowledge-sharing behavior, public universities, Malaysia
References
Abbas, K. (2017). Knowledge-sharing behaviour intentions of academics and their determinants (Doctoral dissertation, Liverpool John Moores University).
Abili, K., Thani, F., Mokhtarian, F., & Rashidi, M. (2011). The role of effective Factors on Organizational Knowledge Sharing. Procedia - Social And Behavioral Sciences, 29, 1701-1706.
https://doi.org/10.1016/j.sbspro.2011.11.415
Abrams, L. C. (2003). Nurturing interpersonal trust in knowledge-sharing networks. Academy of Management Executive, 17(4), 64-77. http://dx.doi.org/10.5465/AME.2003.11851845
https://doi.org/10.5465/ame.2003.11851845
Bartol, K. M., & Srivastava, A. (2002). Encouraging Knowledge Sharing: The Role of Organizational Reward Systems. Journal of Leadership & Organizational Studies, 9(1), 64-76.
https://doi.org/10.1177/107179190200900105
Becerra, M. & Gupta, A. (2003). Perceived Trustworthiness Within the Organization: The Moderating Impact of Communication Frequency on Trustor and Trustee Effects. Organization Science, 14(1), 32-44.
https://doi.org/10.1287/orsc.14.1.32.12815
Blau, P. (1964). Exchange and power in social life (1st ed.). New York: J. Wiley.
Boon, S. D., & Holmes, J. G. (1991). The dynamics of interpersonal trust: resolving uncertainty in the face of risk. In R. A. Hinde & J. Groebel (Eds.). Cooperation and prosocial behaviour (pp. 190- 211). Cambridge: Cambridge University Press.
Chiu, C., Hsu, M., & Wang, E. (2006). Understanding knowledge sharing in virtual communities: An integration of social capital and social cognitive theories. Decision Support Systems, 42(3), 1872-1888.
https://doi.org/10.1016/j.dss.2006.04.001
Clark, A. K., & Eisenstein, M. A. 2013. Interpersonal trust: An age-period-cohort analysis revisited. Social science research, 42(2), 361-375.
https://doi.org/10.1016/j.ssresearch.2012.09.006
Colquitt, J., Scott, B., & LePine, J. (2007). Trust, trustworthiness, and trust propensity: A meta-analytic test of their unique relationships with risk taking and job performance. Journal Of Applied Psychology, 92(4), 909-
https://doi.org/10.1037/0021-9010.92.4.909
Cook, K. (2000). Advances in the Microfoundations of Sociology: Recent Developments and New Challenges for Social Psychology. Contemporary Sociology, 29(5), 685.
https://doi.org/10.2307/2655233
Davenport, T. H., Prusak, L. (1998) Working knowledge: How organizations manage what they know, Harvard Business School Press, Boston.
Demirkasimoglu, N. (2015). Knowledge Hiding in Academia: Is Personality a Key Factor?. International Journal of Higher Education, 5(1), 128.
https://doi.org/10.5430/ijhe.v5n1p128
Fauzi, M. A., Tan, C. N. L., & Ramayah, T. (2018). Knowledge sharing intention at Malaysian higher learning institutions: The academics' viewpoint. Knowledge Management & E-Learning: An International Journal, 10(2), 163-176.
Fullwood, R., Rowley, J., & Delbridge, R. (2013). Knowledge sharing amongst academics in UK universities.Journal of Knowledge Management,17(1), 123-136.
https://doi.org/10.1108/13673271311300831
Fullwood, R., Rowley, J., & McLean, J. (2018). Exploring the factors that influence knowledge sharing between academics. Journal of Further and Higher Education, 1-13.
https://doi.org/10.1080/0309877X.2018.1448928
Gambetta, D. (2000). Can we trust? Trust: Making and breaking cooperative relationships, Department of sociology University of Oxford. Chapter 13, pp. 213-237
Gilson, L. (2003). Trust and the development of health care as a social institution. Social Science & Medicine, 56(7), 1453-1468.
https://doi.org/10.1016/S0277-9536(02)00142-9
Homans, G.C. (1958), 'Social Behaviour as Exchange', American Journal of Sociology, 63 (6),597-606.
https://doi.org/10.1086/222355
Kaser, P. & Miles, R. (2001). Knowledge Activists: The Cultivation of Motivation And Trust Properties Of Knowledge Sharing Relationships. Academy of Management Proceedings, 2001(1), D1-D6.
https://doi.org/10.5465/apbpp.2001.6133693
Kramer, R. & Tyler, T. (1996). Trust in organizations (1st ed.). Thousand Oaks, Calif.: Sage Publications.
LI, A. C. W. (2013). Knowledge sharing behaviour among academicians in private university.
Liao, H. & Chuang, A. (2004). A Multilevel Investigation of Factors Influencing Employee Service Performance and Customer Outcomes. Academy of Management Journal, 47(1), 41-58.
https://doi.org/10.2307/20159559
Lorenz, D. M. (2008). The perceived effect of trust as it relates to knowledge transfer between multigenerational employees. Capella University.
Luo, X. (2002). Trust production and privacy concerns on the Internet. Industrial Marketing Management, 31(2), 111-118.
https://doi.org/10.1016/S0019-8501(01)00182-1
Maiga, Z. B. (2017). Knowledge sharing among academics in selected universities in Tanzania (Doctoral dissertation).
Mallasi, H., & Ainin, S. (2015). Investigating Knowledge Sharing Behaviour in Academic Environment. Journal of Organizational Knowledge Management, 2015, 1-19.
Mansor, Z. D., Mustaffa, M., & Salleh, L. M. (2015). Motivation and Willingness to Participate in Knowledge Sharing Activities Among Academics in a Public University. Procedia Economics and Finance,31, 286-293.
https://doi.org/10.1016/S2212-5671(15)01188-0
Mayer, R. C., & Davis, J. H. (1999). The effect of the performance appraisal system on trust for management: A field quasi-experiment. Journal of Applied Psychology, 84, 123-136.
https://doi.org/10.1037/0021-9010.84.1.123
Mayer, R., Davis, J., & Schoorman, F. (1995). An Integrative Model of Organizational Trust. Academy of Management Review, 20(3), 709-734.
https://doi.org/10.5465/amr.1995.9508080335
Mayer, R.C. & Gavin, M.B. (2005). Trust in management and performance: Who minds the shop while the employees watch the boss? Academy of Management Journal, 48(5): 874-888.
https://doi.org/10.5465/amj.2005.18803928
Molm, L., Takahashi, N., & Peterson, G. (2000). Risk and Trust in Social Exchange: An Experimental Test of a Classical Proposition. American Journal of Sociology, 105(5), 1396-1427.
https://doi.org/10.1086/210434
Mooradian, T., Renzl, B., & Matzler, K. (2006). Who Trusts? Personality, Trust and Knowledge Sharing. Management Learning, 37(4), 523-540.
https://doi.org/10.1177/1350507606073424
Nonaka, I. (1994) A dynamic theory of organizational knowledge creation. Organization Science, 5(1), pp.14-37.
https://doi.org/10.1287/orsc.5.1.14
O'Neill, B. & Adya, M. (2007). Knowledge sharing and the psychological contract. Journal of Managerial Psychology, 22(4), 411-436.
https://doi.org/10.1108/02683940710745969
Pai, J. (2006). An empirical study of the relationship between knowledge sharing and IS/IT strategic plans (ISSP). Management Decision, 44(1), 105-122.
https://doi.org/10.1108/00251740610641490
Paul, D. L. & McDaniel, Jr., R. R. (2004). A Field Study of the Effect of Interpersonal Trust on Virtual Collaborative Relationship Performance. MIS Quarterly, 28(2), 183-227.
https://doi.org/10.2307/25148633
Rahman, M. S., Mat Daud, N., Hassan, H., & Osmangani, A. M. (2016). Effects of workplace spirituality and trust mediated by perceived risk towards knowledge sharing behaviour. VINE Journal of Information and Knowledge Management Systems, 46(4), 450-468.
https://doi.org/10.1108/VJIKMS-06-2015-0033
Renzl, B. (2008). Trust in management and knowledge sharing: The mediating effects of fear and knowledge documentation. Omega, 36(2), 206-220.
https://doi.org/10.1016/j.omega.2006.06.005
Riegelsberger, J., Sasse, M., & McCarthy, J. (2003). The researcher's dilemma: evaluating trust in computermediated communication. International Journal of Human-Computer Studies, 58(6), 759-781.
https://doi.org/10.1016/S1071-5819(03)00042-9
Samadi, B., Wei, C. C., & Yusoff, W. F. (2015). The Influence of Trust on Knowledge Sharing Behaviour Among Multigenerational Employees. Journal of Information & Knowledge Management,14(04), 1550034.
https://doi.org/10.1142/S0219649215500343
Sohail, M. S., & Daud, S. (2009). Knowledge sharing in higher education institutions: A field quasi-experiment. Journal of Applied Psychology, 84, 123-136. Vine,39(2), 125-142.
https://doi.org/10.1108/03055720910988841
Tangaraja, G., Mohd Rasdi, R., Ismail, M., & Abu Samah, B. (2015). Fostering knowledge sharing behaviour among public sector managers: a proposed model for the Malaysian public service. Journal of Knowledge Management, 19(1), 121-140.
https://doi.org/10.1108/JKM-11-2014-0449
Yi, J. (2009). A measure of knowledge sharing behaviour: scale development and validation. Knowledge Management Research & Practice,7(1), 65-81.
Copyright (c) 2018 Journal of IT in Asia
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Copyright Transfer Statement for Journal
1) In signing this statement, the author(s) grant UNIMAS Publisher an exclusive license to publish their original research papers. The author(s) also grant UNIMAS Publisher permission to reproduce, recreate, translate, extract or summarize, and to distribute and display in any forms, formats, and media. The author(s) can reuse their papers in their future printed work without first requiring permission from UNIMAS Publisher, provided that the author(s) acknowledge and reference publication in the Journal.
2) For open access articles, the author(s) agree that their articles published under UNIMAS Publisher are distributed under the terms of the CC-BY-NC-SA (Creative Commons Attribution-Non Commercial-Share Alike 4.0 International License) which permits unrestricted use, distribution, and reproduction in any medium, for non-commercial purposes, provided the original work of the author(s) is properly cited.
3) For subscription articles, the author(s) agree that UNIMAS Publisher holds copyright, or an exclusive license to publish. Readers or users may view, download, print, and copy the content, for academic purposes, subject to the following conditions of use: (a) any reuse of materials is subject to permission from UNIMAS Publisher; (b) archived materials may only be used for academic research; (c) archived materials may not be used for commercial purposes, which include but not limited to monetary compensation by means of sale, resale, license, transfer of copyright, loan, etc.; and (d) archived materials may not be re-published in any part, either in print or online.
4) The author(s) is/are responsible to ensure his or her or their submitted work is original and does not infringe any existing copyright, trademark, patent, statutory right, or propriety right of others. Corresponding author(s) has (have) obtained permission from all co-authors prior to submission to the journal. Upon submission of the manuscript, the author(s) agree that no similar work has been or will be submitted or published elsewhere in any language. If submitted manuscript includes materials from others, the authors have obtained the permission from the copyright owners.
5) In signing this statement, the author(s) declare(s) that the researches in which they have conducted are in compliance with the current laws of the respective country and UNIMAS Journal Publication Ethics Policy. Any experimentation or research involving human or the use of animal samples must obtain approval from Human or Animal Ethics Committee in their respective institutions. The author(s) agree and understand that UNIMAS Publisher is not responsible for any compensational claims or failure caused by the author(s) in fulfilling the above-mentioned requirements. The author(s) must accept the responsibility for releasing their materials upon request by Chief Editor or UNIMAS Publisher.
6) The author(s) should have participated sufficiently in the work and ensured the appropriateness of the content of the article. The author(s) should also agree that he or she has no commercial attachments (e.g. patent or license arrangement, equity interest, consultancies, etc.) that might pose any conflict of interest with the submitted manuscript. The author(s) also agree to make any relevant materials and data available upon request by the editor or UNIMAS Publisher.
