Sinnappan, S., J. Carlson, and B.P. Sukunesan. “Website Quality in the Australian Electronic Marketspace: Application of the WebqualTM Instrument”. Journal of IT in Asia 1, no. 1 (July 21, 2017): 53-68. Accessed April 28, 2024. https://publisher.unimas.my/ojs/index.php/JITA/article/view/402.