Bee-Lan Lok, Ming-Yu Cheng, and Chee-Keong Choong. “The Relationship Between Soft Skills Training and Development, Human Resource Outcome and Firm Performance”. International Journal of Business and Society 22, no. 1 (March 24, 2021): 382-402. Accessed February 2, 2023. https://publisher.unimas.my/ojs/index.php/IJBS/article/view/3184.